Useful information
Everything you need before and during your trip, on one page: cover and fees, the airport shuttle, driving in Iceland, and what to do if something happens.
Essentials & extras
- Cover & extrasThe cover options side by side: excess, card hold, daily prices and what no option covers.
- Extras & what's includedWhat every rental includes, and the extras you can add, with their daily prices.
- Roadside Assistance ProtectionWhat Roadside Assistance Protection covers, what it costs, and what you'd pay without it.
- PricesDay rates by car class and season, with the road-use charge shown next to them.
- Fees & chargesEvery fee and charge in one place: fuel, fines, out-of-hours service, cleaning and more.
- How damage worksHow we record the car's condition at pickup and return, and how damage is handled.
- TermsThe binding rental terms and the price list.
- Cancellation policyFull refund up to 48 hours before pickup on refundable rates, and what applies otherwise.
Travel information
- Airport shuttleHow to meet our shuttle at Keflavík Airport, and how returns work.
- Opening hoursOpening hours, holidays and out-of-hours pickups and returns.
- Good to knowThe essentials in trip order: before you book, before you fly, at pickup, on the road and when you return the car.
- LocationsWhere to find us and how to get there.
- Driving in IcelandRoad rules, road signs, weather and safety tips for driving in Iceland.
- Tolls & parkingRoad tolls, parking fees and the road-use charge, explained.
- Winter drivingThe right car, tires and habits for driving in Iceland in winter.
- F-roads & the HighlandsWhich highland roads you may drive, in which car, and when they open.
- Which car do I need?Match your route, season and group to the right car.
Customer support
- FAQAnswers to the questions we hear most, grouped by topic.
- ContactPhone, WhatsApp and email, day and night.
- Accident & breakdownWhat to do after an accident or a breakdown, step by step.
- Report an accidentThe accident statement form and our online accident report.
- Feedback & complaintsTell us what went wrong, and where to turn if we can't agree.
- Lost & foundLeft something in the car? Let us know.
Our company
Can't find what you need?
Call or WhatsApp us on +354 779 9499, day or night, or send us an email.
